RAPLOGISTICS / PORTFOLIO

Rizky Adi
Priyantono

Courier and logistics operations

I keep courier distribution running across Central Kalimantan, by road where there is one, by river where there is not.

S.Tr.Log · Buntok, Barito Selatan

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OPERATIONS / CURRENT

Four regencies, one SLA

Directing first, middle, and last-mile operations across 16 branch outposts in 4 Central Kalimantan regencies. Orchestrating 20 field personnel through rugged land and river corridors, with SLA follow-up at every point.

20people on the team
16KCP (Kantor Cabang Pembantu) outposts
4regencies in the distribution area
  • SLA monitoring & at-risk follow-up
  • Operating cost & fleet control
  • Remote dispatch & team scheduling

Courier & Logistics Operations Control Supervisor
PT Pos Indonesia (Persero) · February 2026-present

Experience

Three roles at PT Pos Indonesia (Persero), plus a sea freight internship at PT Rema Logistik Indonesia. Open each role for its scope.

Feb 2026 - PresentCourier & Logistics Operations Control SupervisorPT Pos Indonesia (Persero)
20 Field Personnel 16 KCP Outposts 4 Barito Regencies SLA Monitoring & Follow-up Operating Cost & Fleet Control
  • Supervise a team of 20 across 4 regencies, covering first-mile, middle-mile, last-mile operations and post-delivery follow-up.
  • Allocate workloads, schedule team activities, and monitor operating costs to maintain service continuity and manage resource use.
  • Oversee priority, fragile, and special shipments in line with handling requirements and service provisions.
  • Monitor Service Level Agreement (SLA) performance and proof-of-delivery records; coordinate follow-up for shipments at risk of or beyond SLA.
  • Coordinate complaints, failed deliveries, returns, and compensation processes within delegated authority and company policies.
  • Oversee post-delivery administration and accountability records to track completion of operational duties.
Oct 2024 - Feb 2026Corporate Business Sales SupervisorPT Pos Indonesia (Persero)
  • Managed corporate sales of courier and logistics services, covering business development, customer acquisition, and ongoing business relationships.
  • Coordinated sales team activities and reviewed opportunity progress and customer follow-up against sales plans.
  • Assessed service costs and proposal feasibility to develop shipping solutions aligned with customer needs and business considerations.
  • Oversaw sales administration and coordinated customer payment follow-up with relevant teams in accordance with company procedures.
  • Coordinated customer requirements with operations teams and oversaw distribution projects, service delivery, and supporting documentation.
Apr 2024 - Sep 2024Management TraineePT Pos Indonesia (Persero)
  • Completed intensive classroom and practical training on branch functions and the relationships between departmental responsibilities.
  • Undertook practical assignments during training to understand branch activities and coordination between departments.
Sep 2022 - Jan 2023Freight Intern (Sea Freight)PT Rema Logistik Indonesia (a subsidiary of Waresix)
  • Prepared work reports and performance indicators with the team to monitor sea freight administration activities.
  • Managed export and import documents and checked the consistency of work records in the company system.
Illustration of a sea container ship for the sea freight internship experience

SEA FREIGHT INTERNSHIP
Export-import documents, work reports,
and consistency checks in the company system

KEY PROJECTS / 2025-2026

Three projects, end to end

Flood relief across land and river routes, ballot box reverse logistics for a regency re-vote, and a Telegram reporting workflow built with AI assistance. Scope, problem, and outcome on every card.

REVERSE LOGISTICS · 2025 · BARITO UTARA

Ballot boxes out, ballot boxes back

Barito Utara Regent and Deputy Regent election re-vote: ballot boxes delivered to designated points, then collected and returned to the originating warehouse after the vote.

Illustration of a cargo door opening during the loading process

Delivery to the location and return to the warehouse

Read the full scope
  • Coordinated ballot box distribution from the warehouse to designated delivery points for the Barito Utara Regent and Deputy Regent election re-vote.
  • Managed post-election collection and return transport to the originating warehouse as part of reverse logistics operations.

AUTOMATION · 2026 · 16 OUTPOSTS

Daily reports from one button press

A Telegram workflow built with AI-assisted development: five reporting categories, office-specific messages, delivered in about five minutes across 16 outposts.

  • Replaced 15 minutes of manual preparation plus per-office messaging
  • Consolidates acknowledgements so outstanding responses stand out

Process data

Organize by office and category

Send reports

Deliver via Telegram

Review responses

Spot outstanding follow-up

Read the full scope
  • Built a one-button Telegram workflow using AI-assisted development, processing five operational categories and delivering office-specific reports and follow-up messages in approximately five minutes.
  • Replaced a manual workflow requiring 15 minutes of data preparation plus approximately five minutes of messaging per office needing follow-up.
  • Consolidated team acknowledgements and explanations into a supervisory report, making outstanding responses easier to identify and prioritize.

Approximate runtime is based on my observed use, from button press to message delivery, not a guaranteed benchmark. Diagram is illustrative; no internal data is displayed.

Road, then river

Relief packages collected and loaded, moved out by pickup and boat, handed over with documentation at every stop.

  1. Collection & loading
  2. Land & river distribution
  3. Handover documentation
Continue to skills ↓
Kalimantan-inspired illustration · not an actual route

SKILLS & EDUCATION

Skills

Operations control, corporate sales, the daily tools, and the training behind them.

Courier & Logistics Operations

  • Distribution control
  • Service quality and SLA monitoring
  • Operating cost control
  • Team coordination and scheduling

Corporate Sales

  • Customer relationship management
  • Sales coordination
  • Service feasibility analysis
  • Sales administration

Tools

  • Microsoft Office (including Excel)Documentation
  • Mile appCourier application
  • KibanaService dashboards
  • SAPBusiness system
  • OdooOperations platform
  • CanvaVisual material

Process Improvement

  • Workflow evaluation

    Reviewing handover, documentation and reporting steps for friction.

  • AI-assisted workflow automation

    Telegram reporting workflow built with AI-assisted development.

Industry training

Logistics and branch operations training through Waresix and PT Pos Indonesia

  1. 20-21 Sep 2022

    Basic Logistic Training

    Waresix (PT Tibeka Logistik Indonesia)

    Organized by the People Development team

    • Studied logistics flows, supply chain management (SCM), and modes of transport.
    • Covered dangerous goods (DG) awareness and the fundamentals of export and import processes.
  2. Jan 2021 - Feb 2021

    Pos Learning Course

    PT Pos Indonesia

    • Studied distribution processes and the responsibilities of operations, marketing, and sales departments.
    • Prepared coursework reports connecting academic subjects with practical activities at PT Pos Indonesia.

Universitas Logistik dan Bisnis Internasional (ULBI)

Applied Bachelor's Degree in Business Logistics (D4) · 2020—2024 · GPA 3.64

Contact

Recruitment: share the position and its scope. Business: describe your distribution need or the process you want to discuss. Everything remains subject to company authority and policies.

rizkyadi140902@gmail.com
Download CV (English) ↓Buntok, Barito Selatan