Process data
Organize operational data by office and category
PROFESSIONAL PORTFOLIO · LOGISTICS
Rizky Adi
Priyantono
Courier and logistics operations
I supervise teams and distribution, coordinate corporate customer needs, and develop AI-assisted automation for operational reporting.
S.Tr.Log · Buntok, Barito Selatan
OPERATIONS · DISTRIBUTION · CORPORATE BUSINESSEXPERIENCE & CONTRIBUTIONS ↓GENERATIVE ILLUSTRATION
COMPETENCY OVERVIEW
Business needs,
execution in the field
My experience covers courier operations control, corporate customer management, and sea freight administration. In distribution projects, I coordinated execution through to handover documentation.
View project contributions ↓OPERATIONS / CURRENT
Operations control
and team coordination
Coordinating first-mile, middle-mile and last-mile operations, with SLA monitoring and post-delivery follow-up.
20people on the
team I supervise
team I supervise
4regencies within the
distribution area
distribution area
Courier & Logistics Operations Control Supervisor
PT Pos Indonesia (Persero) · February 2026–present
Focus of responsibility
Team coordination and scheduling, operating cost control, service quality and Service Level Agreement (SLA) monitoring, including follow-up for shipments at risk of or beyond SLA.
PROFESSIONAL EXPERIENCE
Experience in operations
and corporate sales
Experience at PT Pos Indonesia (Persero) and sea freight administration at PT Rema Logistik Indonesia. Open each role to see its scope of work.
Feb 2026 — PresentCourier & Logistics Operations Control SupervisorPT Pos Indonesia (Persero)
- Supervise a team of 20 across 4 regencies, covering first-mile, middle-mile, last-mile operations and post-delivery follow-up.
- Allocate workloads, schedule team activities, and monitor operating costs to maintain service continuity and manage resource use.
- Oversee priority, fragile, and special shipments in line with handling requirements and service provisions.
- Monitor Service Level Agreement (SLA) performance and proof-of-delivery records; coordinate follow-up for shipments at risk of or beyond SLA.
- Coordinate complaints, failed deliveries, returns, and compensation processes within delegated authority and company policies.
- Oversee post-delivery administration and accountability records to track completion of operational duties.
Oct 2024 — Feb 2026Corporate Business Sales SupervisorPT Pos Indonesia (Persero)
- Managed corporate sales of courier and logistics services, covering business development, customer acquisition, and ongoing business relationships.
- Coordinated sales team activities and reviewed opportunity progress and customer follow-up against sales plans.
- Assessed service costs and proposal feasibility to develop shipping solutions aligned with customer needs and business considerations.
- Oversaw sales administration and coordinated customer payment follow-up with relevant teams in accordance with company procedures.
- Coordinated customer requirements with operations teams and oversaw distribution projects, service delivery, and supporting documentation.
Apr 2024 — Sep 2024Management TraineePT Pos Indonesia (Persero)
- Completed intensive classroom and practical training on branch functions and the relationships between departmental responsibilities.
- Undertook practical assignments during training to understand branch activities and coordination between departments.
Sep 2022 — Jan 2023Freight Intern (Sea Freight)PT Rema Logistik Indonesia (a subsidiary of Waresix)
- Prepared work reports and performance indicators with the team to monitor sea freight administration activities.
- Managed export and import documents and checked the consistency of work records in the company system.
SEA FREIGHT INTERNSHIP
Sea freight administration,
export-import documentation, and record checks
SELECTED PROJECTS
Contributions in distribution
and process improvement
Examples of my role in distribution coordination, reverse logistics, and reporting workflow development.
CONTRIBUTION
Flood relief food package distribution
across land and river routes
- Managed flood relief food package distribution by land and river in Barito Selatan Regency, coordinating collection, loading, unloading, and delivery.
- Oversaw distribution through handover, including delivery documentation and completion of formal handover records.
RELIEF DISTRIBUTION · 2025
Distribution across
land and river
Coordinating collection, loading and unloading, and delivery through to handover of relief goods.
- Collection & loading
- Land & river distribution
- Handover documentation
Kalimantan-inspired illustration · not an actual routeDISTRIBUTION & REVERSE LOGISTICS · 2025
Ballot box distribution
and reverse logistics
For the Barito Utara Regent and Deputy Regent election re-vote, I coordinated ballot box delivery and post-election collection back to the originating warehouse.
My role in the project
- Coordinated ballot box distribution from the warehouse to designated delivery points for the Barito Utara Regent and Deputy Regent election re-vote.
- Managed post-election collection and return transport to the originating warehouse as part of reverse logistics operations.
ORIGIN WAREHOUSEACTIVITY LOCATION
Delivery → collection back
Delivery to the location
and return to the warehouse
AI-ASSISTED AUTOMATION · 2026
Daily reports
from one button press
I built a Telegram workflow using AI-assisted development to organize five reporting categories and deliver office-specific messages in approximately five minutes.
Send reports
Deliver reports and targeted reminders through Telegram
Review responses
Identify outstanding acknowledgements and office explanations
My contribution to the development
- Built a one-button Telegram workflow using AI-assisted development, processing five operational categories and delivering office-specific reports and follow-up messages in approximately five minutes.
- Replaced a manual workflow requiring 15 minutes of data preparation plus approximately five minutes of messaging per office needing follow-up.
- Consolidated team acknowledgements and explanations into a supervisory report, making outstanding responses easier to identify and prioritize.
Approximate runtime is based on my observed use, from button press to message delivery, not a guaranteed benchmark. Acknowledgement does not establish case resolution. Diagram is illustrative; no internal data is displayed.
SKILLS & EDUCATION
Skills for the operation
and the work behind it
Daily operations control, corporate customer work, the systems I use, and the structured training behind them.
Courier & Logistics Operations
- Distribution control
- Service quality and SLA monitoring
- Operating cost control
- Team coordination and scheduling
Corporate Sales
- Customer relationship management
- Sales coordination
- Service feasibility analysis
- Sales administration
Tools
- Microsoft Office (including Excel)Documentation
- Mile appCourier application
- KibanaService dashboards
- SAPBusiness system
- OdooOperations platform
- CanvaVisual material
Process Improvement
- Workflow evaluation
Reviewing handover, documentation and reporting steps for friction.
- AI-assisted workflow automation
Telegram reporting workflow built with AI-assisted development.
AI-generated illustrations of work activities, not photographs of me, my employer or customers.
PROFESSIONAL DEVELOPMENT
Industry training
Logistics and branch operations training through Waresix and PT Pos Indonesia
- 20-21 Sep 2022
Basic Logistic Training
Waresix (PT Tibeka Logistik Indonesia)
Organized by the People Development team
- Studied logistics flows, supply chain management (SCM), and modes of transport.
- Covered dangerous goods (DG) awareness and the fundamentals of export and import processes.
- Jan 2021 - Feb 2021
Pos Learning Course
PT Pos Indonesia
- Studied distribution processes and the responsibilities of operations, marketing, and sales departments.
- Prepared coursework reports connecting academic subjects with practical activities at PT Pos Indonesia.
2020—2024
Universitas Logistik dan Bisnis Internasional (ULBI)
Applied Bachelor's Degree in Business Logistics (D4) · GPA 3.64
PROFESSIONAL CONTACT
Discuss career opportunities
or collaboration needs
For recruitment, please share the position and scope of responsibilities. For business discussions, describe your distribution needs or the process you would like to discuss. Every discussion remains subject to company authority and policies.
rizkyadi140902@gmail.comDownload CV (English) ↓Buntok, Barito Selatan